- How do I place an order?
You can browse our website, select the products you are interested in, and click the “Add to Cart” button. After making your selections, proceed to the cart page, fill in your address and payment information as prompted, and then submit your order.
- How long does order processing take?
We typically process your order within 1-2 business days of receiving it. Once processed, we will send a shipping notification via email.
- How do I check my order status?
You can log in to your account and view your order status in your order history. You can also view the shipping notification email we sent, which contains tracking information.
- Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will try our best to accommodate your request, but once the order is in the processing stage, changes may not be possible.
- How do I return or exchange goods?
If you are not satisfied with your purchase, you can apply for a return or exchange within a specific timeframe after receiving the goods. Please review our return and exchange policy for the specific steps and conditions for applying for a return or exchange.
- What payment methods are supported? We support a variety of payment methods, including major credit cards such as Visa, MasterCard, and American Express, as well as online payment options like PayPal.
- How is my personal information protected?
We take your privacy very seriously and have implemented several security measures to protect your personal information. Please see our Privacy Policy for details.
- Do you offer international shipping?
Currently, we only offer shipping within the United States. If you have specific international shipping needs, please feel free to contact us, and we will do our best to assist you.
- How do I contact our customer service team?
You can contact us via email ([email protected]) or by calling our customer service hotline ((239) 486-8194). Our customer service team will respond to your inquiry as soon as possible.
For any further questions, please feel free to contact us! Thank you for choosing CHIC THREADS BOUTIQUE LLC.
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